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An Information-Sharing Cooperative | Powered by the Altadena Libraries |
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Los Angeles County Opens Investigation into State Farm’s Handling of Wildfire Claims |
Los Angeles County announced that County Counsel has launched an investigation into State Farm’s handling of insurance claims filed by policyholders affected by the January 2025 Eaton and Palisades Fires. The investigation focuses on potential violations of California’s Unfair Competition Law and follows growing complaints from residents about delays, underpayments, and denials of legitimate wildfire claims. County Counsel has formally notified State Farm that if it is engaging in any unlawful or unfair business practices, the company must immediately stop such conduct and come into full compliance with state laws and regulations. Click to read the County Counsel release. |
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Edison Has Shared Its Final Wildfire Compensation Plan |
Edison has released its final compensation plan. Eaton Fire Survivors Network is reviewing it now and preparing a community response.
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One-Year Mortgage Relief Now Available for Fire Survivors |
Governor Newsom has signed Assembly Bill 238 into law—an urgency measure that takes effect immediately—providing up to one year of mortgage relief for victims of the January 7 firestorms.
Under the new law, borrowers can PAUSE mortgage payments for up to 12 months with no late fees or penalties simply by attesting (without documentation) that the fires caused financial hardship.
How to Apply:
- Contact your mortgage servicer (the company listed on your mortgage statement).
- Submit a written request for forbearance under AB 238, stating that you’re experiencing financial hardship due to the wildfire disaster.
- Your servicer must respond within 10 business days. If approved, you’ll receive a payment pause—renewable in 90-day increments—up to 12 months.
- Servicers may not charge late fees, report delinquency, or initiate foreclosure during this period.
For help or questions, the California Department of Financial Protection & Innovation (DFPI) will be posting guidance and a helpline for borrowers. Updates will appear here: 🔗 https://dfpi.ca.gov/
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CalAssist Mortgage Fund Increased Income Threshold to $211,050 |
The CalAssist Mortgage Fund just raised its income limit — from $146,700 to $211,050!
This means many more families recovering from the Eaton Fire can now qualify for up to $20,000 in mortgage relief or 3 months of payments.
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Eaton Fire Collaborative Collaboratory Offers Updated Hours
540 W. Woodbury, Altadena |
The hours are:
Monday-Wednesday: 9am-5pm
Thursday: 9am-7pm
Friday: 9am-1pm
Store by appointment only.
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LA County's Rebuilding Consultation Appointments at Altadena One-Stop Permit Center
464 W. Woodbury Rd., Suite 210 |
One-Stop Permit Centers have been established for residents impacted by the Palisades and Eaton fires.
Advice/guidance on how to:
- prepare plans for your rebuilding project
- obtain entitlements and permits to begin construction
- schedule inspections
- obtains a certificate of occupancy to move in
- get answers to rebuilding questions
Walk-ins are welcome and consultation appointments can be scheduled at the Altadena
Walk-In Hours:
Monday – Friday: 8:00AM – 4:30PM
Rebuild Consultation Appointments Available:
Monday, Wednesday and Friday: 8:30 AM – 12:30 PM
Saturday: 8:00 AM – 12:00 PM
SCE Planner Appointments Available:
Effective April 21st:
Monday and Wednesday: 8am – 12pm
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Reach Out World Wide (ROWW) Announces Next Phase of Relief |
Reach Out WorldWide has received funding through the American Red Cross 2025 California Wildfire Long-Term Recovery Program.
The grant will support ROWW’s long-term wildfire recovery efforts, including broader community outreach and referrals, household needs assessments, and targeted distributions of furniture, appliances, clothing, and more.
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SBA Disaster Relief Notice: Apply by Dec. 7, 2025 |
Grace Period for Economic Injury Damage Loan Applications Ends Soon!
The disaster declaration for wildfires and straight-line winds in California occurring January 7-31, 2025, includes a 60-day Grace Period for filing economic injury loan applications due to the scale of the disaster.
This grace period ends on Dec. 7, 2025, submit your application before it's too late! Apply online and receive additional disaster assistance information at sba.gov/disaster.
No appointment is necessary. Applicants may call the SBA Customer Service Center with questions regarding their application at (800} 659-2955 or email disastercustomerservice@sba.gov.
For people who are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services. |
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Aviso de la Ayuda para Desastre de la SBA: Solicite antes del 7 de diciembre de 2025 |
iPronto finaliza el periodo de gracia para solicitar préstamos por daños económicos!
El presidente declaró un desastre mayor para los incendios fuera de control y vientos en línea recta ocurridos en California del 7 al 31 de enero de 2025, incluyendo un Periodo de Gracia de 60 días para llenar solicitudes de préstamos por daños económicos debido a la magnitud del desastre. El periodo de gracia termina el 7 de diciembre de 2025, llene su solicitud antes de que sea demasiado tarde!
Solicite en línea y reciba información adicional sob re asistencia por desastre en sba.gov/desastre.
No es necesario hacer una cita.
Los interesados pueden llamar al Centro de Servicio a Clientes si tienen preguntas sobre su solicitud al (800) 659-2955 o pueden enviar un correo electrónico a disastercustomerservice@sba.gov.
Las personas con discapacidades auditivas o del habla, favor de marcar 7-1-1 para tener acceso al servicio de retransmisión de telecomunicaciones. |
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Operation Hope: Standing with Survivors
Financial Disaster Recovery |
Operation Hope can assist with FEMA applications and appeals, SBA loan applications and reconsiderations, foreclosure prevention, and more.
Step 1. Scan the QR code ( or click here) or call 888-388-4673 to register with a certified financial disaster specialist.
Step 2. If possible, gather all important documentation (mortgage, auto loan, medical insurance, etc.).
Step 3. Schedule a coaching call with your coach for support. |
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HPP Cares Offers Free 1-on-1 Rebuild Case Management Assistance |
When negotiating your construction contract, it's easy to get overwhelmed. Don't talk in squares - meaning, don't navigate complex contracts alone. HPP Cares is here to help.
HPP Cares also offers free property feasibility studies to help you understand your rebuild options and make informed decisions about your home. Our Rebuild Case Managers will guide you through: what you can and cannot do with your property, planning your rebuild safely and efficiently, AND evaluating materials, design options, and layouts.
540 W Woodbury Rd, Altadena
- Disaster Rebuild Case Managers on-site
- Procurement & Bulk Material Pricing for Survivors
- Fire-Hardening Showroom, Training, and Resource Center
2333 N Lake St, Altadena (Above Chase)
- Disaster Rebuild Case Managers available for guidance and support
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Pasadena Community Foundation Grants for Non-Profits |
We are proud to support local nonprofit organizations in Altadena, Pasadena, and Sierra Madre that are providing hands-on care, resources, and relief to residents most affected by the fire. This year, we’re offering flexible, responsive funding to local nonprofit organizations that are delivering critical relief and recovery services to impacted residents in Altadena, Pasadena, and Sierra Madre. We are prioritizing programs that not only bring immediate help, but also strengthen the long-term resilience of affected individuals and families. For more information about eligibility and how to apply (deadline is Dec. 15, 2025) https://pasadenacf.org/programs/grantmaking/eaton-fire-relief-recovery-grants/ |
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Pasadena Community Foundation and YMCA Announce New Eaton Fire Affordable Housing Initiative |
Beacon Housing, in collaboration with Pasadena Community Foundation (PCF) and YMCA of the Foothills, announced a new initiative to provide stable, affordable homes for low-income survivors of the Eaton Fire. Through a construction grant from PCF, Beacon Housing will add three new accessory dwelling units (ADUs) at its Garfield Agape Court property in Northwest Pasadena. During initial leasing, these units will be prioritized for low-income households displaced by the Eaton Fire.
Construction is slated to begin in October, with anticipated completion before the year ends. Interested households can submit a waitlist application through Beacon Housing’s website at beaconhousing.org/enquiry-form/.
If you were impacted by the Eaton Fire, please complete the form specifically for Eaton Fire impacted households. |
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GER3 Offering Gravel Vouchers to Aid in Creation of Defensible Space Around Homes |
Global Emergency Relief, Recovery & Reconstruction (GER³) is offering gravel vouchers to eligible residents of Altadena to aid in the creation of defensible space around their home.
The number one factor in protecting your home against wildfire is creating five feet of defensible space around the perimeter, or "Zone 0". All combustible material must be cleared within this zone and replaced with hardscape (gravel).
If approved, GER3 will provide gravel to homeowners who can show they have cleared Zone 0. To qualify, homeowners must remove: weeds, bark or mulch, artificial turf, all vegetation, wood or plastic edging, wood fences and gates, moveable items (including potted plants).
*Trees within Zone 0 must be removed. Trees surrounding Zone 0 must be trimmed back at least five feet from roof/house.
Our program provides gravel vouchers to you after you have cleared your defensible space of vegetation or combustible material, but if you need assistance, please indicate so on the registration. We’re accepting homeowner registrations until January 31, 2026. If you or one of your neighbors may be interested, please fill out this registration form. |
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Altadena Rental Housing Properties |
The County of Los Angeles’ Rental Housing Habitability Program (RHHP) is authorized to inspect rental housing units in the unincorporated areas of the County, such as Altadena, for compliance with health and safety standards and will respond to tenant complaints.
The County RHHP program presumes that rental housing properties in unincorporated Altadena have been impacted by the Eaton fire.
Upon receipt of a complaint, an RHHP inspector will contact the tenant and arrange a time to inspect the unit/property for fire impacts and require the property owner to have the property evaluated by a certified professional, so that any identified health hazards may be fixed.
If the certified professional determines that impacts from the Eaton Fire have created an existing habitability issue, then that habitability issue must be corrected within a reasonable period. RHHP intends to work with rental property owners to achieve appropriate evaluation and remediation.
Tenants in unincorporated Altadena can contact the County’s Rental Housing Habitability Program (RHHP) at (888) 700-9995 (select option 3) or via email at DPH-RHHP@ph.lacounty.gov for an inspection to address concerns about ash, soot, and smoke impacts from the Eaton Fire.
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Hope Has An Address Altadena Prefab Showcase
2231 Lincoln Ave, Altadena |
Join us for the "Hope Has An Address" showcase of modular and prefab homes. This showcase is intended to provide information to wildfire survivors on faster and more affordable options to get back onto their properties. The showcase will run through November with the following hours of operation:
• Wed–Fri: Noon–6 PM
• Sat: 10 AM–5 PM
• Sun: Noon–5 PM
2231 Lincoln Ave, Altadena, CA |
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Neighborhood Housing Services of LA County Providing Resources for Eaton Fire Survivors |
NEIGHBORHOOD Housing Services of LA County is providing resources for residents of Altadena & Pasadena. Access to grants and loan programs for potential buyers and homeowners. Construction Project Management. Mission - Driven Real Estate Services.
• Interim rental housing support
• Free Financial Planning & Case Management
• Free access to HUD Certified Counselors
• Affordable Lending Services
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Immigration Resources from National Day Laborer Organizing Network (NDLON) & CHIRLA |
Immigration Assistance Referral Line
888-624-4752
Legal Assistance
213-201-3797
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Women of Color Support Group
1st & 3rd Wednesdays • 3:30-5pm
Hollywood-Wilshire Wellness Center
5205 Melrose Ave., Suite 210
Los Angeles, 90038 |
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AlterCareLine Walking with You Support Group
Thursdays, 11am
Victory Park, 2575 Paloma St, Paadena |
Emotional support for Eaton Fire survivors. Meet us by the swing set. Hosted by crisis support counselors. |
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AlterCareLine: A Safe Space for Healing
Thursdays, 5:30pm on Zoom |
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LA County Parks Food Programs for Youth, Teens & Senior |
FREE HOT SUPPER TEEN PROGRAM
16 PARKS
AGES 12-18
MONDAY THRU FRIDAY
SERVING TIME: 7:00 PM
REGISTRATION IS REQUIRED
FREE YOUTH SNACK PROGRAM
48 PARKS
AGES 17 AND UNDER
MONDAY THRU FRIDAY
SERVING TIME: 3:00PM - 4:00PM
NO ENROLLMENT REQUIRED
SENIOR NUTRITION PROGRAMS
9 PARKS
AGES 60+
MONDAY THRU FRIDAY
SERVING TIME: 11:00AM-1:00PM
PRE-REGISTRATION REQUIRED
BASED ON AVAILABILITY
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Pasadena Altadena Coalition of Transformative Leaders (PACTL.ORG) Food Pantry |
PACTL.ORG offers a food pantry at no cost to families every Monday, from 2:30-5pm. Call 626-765-9150 for more information.
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